Frequently Asked Questions
How do I get a Movie Gift Pack?
Physical Gift Cards:
Spend $30 or more on Cineplex Gift Cards between April 12, 2017 and June 18, 2017 and you’ll get a Movie Gift Pack, while supplies last. Physical Gift Cards can be purchased at any Cineplex theater box office or online at Cineplex.com/GiftCards. If ordered online, your physical gift card(s) and gift bundle(s) will be mailed together (allow for approximately 5 business days for delivery from the time of purchase). Gift Cards purchased online for Mother’s Day and/or Father’s Day must be purchased by May 8th and June 12th, respectively, in order to be delivered on time.
Spend $30 or more on Cineplex E-Gift Cards in a single transaction between April 12, 2017 and June 18, 2017 and you’ll get a Movie E-Gift Pack. E-Gift Card purchases and their corresponding Movie E-Gift Packs will be sent to the purchaser within 24 hours of the purchase. A link to download your Movie E-Gift Pack will be sent along with the receipt, to the purchaser’s email. This offer is not valid on Dinner and a Movie bundles or corporate sales purchases. You can send the URL to someone else or keep the Movie E-Gift Pack for yourself!*
*All E-Gift Pack coupons are one-time use only.
When are the Gift Bundles available?
Gift Bundles are available between April 12, 2017 and June 18, 2017. While supplies last
What offers are included in the Gift Bundle?
- One Buy One Get One Free General Admission valid from April 12 – September 27, 2017 (Sunday-Thursday only) – Redeem online or in theatre
- Valid for General Admission
- Valid for films in 3D and films in IMAX®, UltraAVX, Prime Seats, 4DX, Barco Escape, D-BOX and VIP auditoriums with the payment of the applicable surcharge. Not valid for non-feature film performances or Cineplex Events
- One Free Premium Ticket Upgrade valid from April 12 – September 27, 2017 (Sunday-Thursday only) – Redeem online or in theatre
- Valid for films in 3D and films in IMAX®, UltraAVX, Prime Seats, and VIP auditoriums. Not valid for non-feature film performances, Cineplex Events, Barco Escape, 4DX or D-BOX seating
- One Free Regular Popcorn valid from April 12 – September 27, 2017 – Redeem in theatre
- 100 SCENE® Points valid from April 12 – September 27, 2017 – Redeem here
How many Gift Packs am I eligible for?
Physical Gift Cards:
You are eligible for one (1) physical Gift Pack for every $30 spent on physical Gift Cards in a single transaction. There is no limit to the number of gift cards you can buy, but there is a $10 minimum purchase per gift card.
You are eligible for one (1) Movie E-Gift Pack per one (1) E-Gift Card transaction of $30 or more. If you would like to receive multiple Movie E-Gift Packs, you will need to complete multiple E-Gift Card transactions, each with a minimum cart value of $30.
If I buy a $30 E-Gift Card, am I entitled to a Gift Pack?
Yes. From April 12 to June 18, 2017, all E-Gift Card transactions valued at $30 or more will receive a Movie E-Gift Pack (while supplies last). Movie E-Gift Packs are delivered as a URL within the receipt emailed to the original purchaser.
Please note the following differences from the physical Movie Gift Pack:
- Due to restrictions, only one (1) Movie E-Gift Pack can be delivered per transaction. If you would like to receive multiple Movie E-Gift Packs, please complete multiple transactions with a minimum of $30 each.
- The Movie E-Gift Pack is delivered along with the receipt to the purchaser via email. The email will contain a live URL. Click and/or copy and paste this URL into your browser to view your Movie E-Gift Pack. This link can be sent to others if so desired however, please note that each code is a one-time use only.
- The Movie E-Gift Pack can be used online, downloaded and printed or displayed via smartphone to redeem in-theatre coupons.
How do I redeem my Admission and Concessions offers?
Admission offers can either be redeemed online at Cineplex.com by entering the unique code on the back of the coupon in the Promotion Code field on the Order Details Page, or by showing your coupon at the box office.
All concessions offers must be redeemed by presenting your coupon at the concession counter.
Movie E-Gift Pack:
You can redeem your Movie E-Gift Pack offers online in the same ways as mentioned above. You can also redeem them in-theatre either by printing out your coupons and bringing them to a theatre, or by showing the coupon barcode on your mobile device.
What happens if I click on my Movie E-Gift Pack and it redirects me to Cineplex.com?
For your protection, if over-activity (clicking on the URL more than 10x in one day) with your URL is noticed in a single day, your URL may be flagged for suspicious activity. Please contact our Guest Services for assistance at [email protected]
What if I can no longer see my Movie E-Gift Pack coupons?
All coupons expire on September 27th. If you try to access your digital coupons after this date you will be unable to.
How do I get my 100 SCENE points?
How do I ask a question I don't see answered here?
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