CINEPLEX CUSTOMER SATISFACTION SURVEY CONTEST (the "Contest")
By registering and entering this Contest, you acknowledge that you have read, understood and accept the terms and conditions below.
Cineplex Entertainment LP (“Cineplex” or “Sponsor”) is the sole sponsor of this Contest.
“FREE MOVIES FOR A YEAR”
One (1) Cineplex Entertainment V.I.P. Card (the “V.I.P. Card” or the “Prize(s)”) will be awarded each month during the Contest Period for a total of thirty (30) Prizes overall. The V.I.P. Card entitles the winner and a guest to unlimited general admission tickets to movies shown at participating Cineplex theatres, valid for one year from date of issue and subject to the terms and conditions on the back of the VIP Card. (approximate retail value of $1,350 CDN). All other costs and incidentals not specified to be part of the Prize, including but not limited to all taxes (where applicable), are the winner’s responsibility.
The Prize is not transferable without the Sponsor’s written consent, and cannot be substituted by winner for cash or otherwise and must be accepted as awarded. The Sponsor reserves the right, in its absolute discretion, to make substitutions of equivalent kind or value, including issuing a cash prize in the amount of the approximate retail value stated above, in the event of unavailability of all or part of the Prize for any reason whatsoever.
HOW TO ENTER:
There is a total of (1) one prize available to be won (the “Prize”).
The Contest is a monthly draw and starts on June 26, 2017 at 12:00:01 a.m. EST and ends on December 31, 2019 at 11:59:59 p.m. EST (the "Contest Period"). Each monthly contest period will start at 12:01:01 a.m. EST on the first day of each month and end at 11:59:59 p.m. EST on the last day of each month (the “Monthly Contest Period”). The only exception is for the first contest period, which will start on June 26, 2017 at 12:00:01 a.m. and end at 11:59:59 p.m. on July 31, 2017.
No purchase is required. To enter, you must receive either a survey response card (“Survey Response Card”) or receive a survey response request printed on a selected Point of Sale receipt issued from the box office or Automated Ticket Kiosk at Cineplex theatres or online at Cineplex.com ("Survey Response Receipt") or on the Cineplex mobile app. Complete the survey online at www.cineplexlistens.com (the “Website”)during the Contest Period. To complete the survey at the Website, enter the certificate number found on your Survey Response Card (including any letters) or enter the certificate number found on your Survey Response Receipt, as the case may be. Complete the survey within the designated selection fields marked within the on-line Contest form. All areas marked with an asterisk ("*") must be filled out prior to submitting your form. You must retain your Survey Response Card or Survey Response Receipt to confirm you are the person within your household that completed the survey. A maximum of one (1) entry per Survey Response Card or Survey Response Receipt is allowed. Respondents will be entered in the Contest ten (10) times. All surveys and information become the property of Cineplex and will not be returned. In the event of a dispute, the online entry will be deemed to have been submitted by the authorized account holder of the email address submitted at the time of entry. “Authorized account holder” is defined as the person who is assigned an email address by an internet provider, online service provider, or other organization (e.g. business, educational institute, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address. Entrants will be entered into the draw in the Monthly Contest Period in which they respond to the survey. Non-winning entries will not be carried over into the next Monthly Contest Period.
In order to enter the contest without completing the survey or receiving a Survey Response Card or Survey Response Receipt, entrants must send in the following information in a postage paid envelope: first name, last name, age, home telephone number (including area code), full address and email address (if any) and an original hand written essay of 100 words or more on your experience at a Cineplex theatre and mail it to:
CINEPLEX CUSTOMER SATISFACTION SURVEY CONTEST
c/o Cineplex Entertainment LP
1303 Yonge Street Toronto, Ontario M4T 1X3
Only one mail-in request per postage stamped envelope per household is permitted at a time. Each mail-in entry must be completed by hand and not duplicated. You will be entered into the Contest ten (10) times. In order to be entered into a specific Monthly Contest Period, eligible mail-in entries must be post marked on or before the last day of the Monthly Contest Period and received within the first seven days of the following month. Eligible entries received after the 7th day of the following month will be entered into the Contest in the Monthly Contest Period in which the entry is received. All mail-in entries must be received before December 31st, 2019 to be eligible for the Contest.
Entries mechanically reproduced or made in any fashion other than submitting a hand printed request are void. Mail entries must bear sufficient postage. Sponsor is not responsible for lost, late, misdirected, postage due, damaged, illegible or incomplete mail in entries. Proof of mailing does not constitute proof of delivery. All entries/submissions become the property of Sponsor and in no case shall be returned to sender.
While each individual may complete as many Survey Response Cards or Survey Response Receipts as received, for purposes of the Contest, each household, is restricted to two survey completions or mail-in requests per Monthly Contest Period. Respondents leaving a common telephone contact number will be considered, for purposes of the Contest, to belong to the same household, and therefore are subject to the above restriction. Any excess survey completions or mail-in requests will be deleted for purposes of the draw, at the sole discretion of the Sponsor.
The Contest is open to legal residents of Canada who are fifteen (15) years of age or older at time of entry. You are not eligible if, during the Monthly Contest Period in which you enter you are (or you live with) an employee, representative, or agent of the Sponsor or any of its affiliated companies, licensees or Service Management Group Inc. (“SMG”), (collectively, the “Related Parties”). Sponsor reserves the right to verify the age of potential prize winner and that such person is not an employee of or domiciled with an employee of the Related Parties. Void where prohibited.
THE MONTHLY DRAWS:
Each month a random draw will be held in Toronto, Ontario on or about the first day of each month, beginning August 1, 2017 to select the potential Prize winner for the previous Monthly Contest Period. The potential winner will be selected from all eligible entries received during the prior calendar month from the Website and by mail-in entries. The last draw will be held on or about January 2, 2020. The Sponsor will attempt to contact the potential Prize winner by telephone or email. If the selected entrant cannot be reached within three business days after the date of the draw or after three attempts to contact, whichever comes first, the selected entrant will no longer be eligible to win the Prize and Sponsor shall have the right to choose another entrant from the remaining eligible entries. This process shall continue until the Prize winner is selected. If you are eligible to be a Prize winner, you must correctly answer unaided, a mathematical skill-testing question to be administered by phone or in writing. The potential Prize winner must sign a declaration and release form discharging and releasing the Sponsor and their partners, parent, subsidiary or affiliated companies, officers, directors, shareholders, unitholders or employees from any and all liability or any injuries, loss or damage of any kind arising from or relating to participation in this Contest or acceptance, use, misuse or nonuse of the prize they are eligible to win or parts thereof; confirming compliance with the Contest rules and acceptance of the Prize ,as awarded (a “Declaration and Release Form”). The Declaration and Release Form must be signed and returned to Sponsor within 14 days of receipt. If the Declaration and Release Form is not returned within 14 days of receipt, the potential winner will be disqualified and an alternate potential winner may be randomly selected from the remaining eligible entries received.
If any of the potential Prize winners are under the age of majority in their province of residence, the parent or legal guardian of the potential Prize winner must sign the Declaration and Release Form on behalf of their minor child. If the parent or legal guardian of the potential Prize winner does not accept this responsibility, the potential Prize winner will not be awarded a Prize.
Prize will be awarded to the winner within 4-6 weeks of completion of the winner verification process.
CHANCES OF WINNING:
The chances of winning depend on the number of eligible entries received during each Monthly Contest Period.
By entering, contestants agree to abide by these Contest rules and all decisions of the Sponsor will be final and binding on all entrants. This Contest is subject to all applicable Federal, Provincial and Municipal Laws.
The Sponsor shall not bear any liability for (a) entries which are lost, stolen, illegible, incomplete (or otherwise improperly completed), delayed or destroyed (including, in the case of on-line entries, as a result of failure of the website or technical problems or traffic congestion on the Internet), (b) the loss, theft or misuse of the Prize, or (c) any property damage, personal injury or misfortune in any way attributable to this Contest or the Prize (including, in the case of on-line entries, injury or damage to any telephone network or lines, on-line systems, servers, access providers, computer equipment or software) or resulting from downloading any material from the Contest website.
No correspondence will be entered into except with the selected entrants who qualify to win the Prize. By entering, the winner grants the Sponsor the right to use the winner's name, address, comments and/or likeness, without further compensation, in any advertising or publicity. All entries become the property of the Sponsor who assumes no responsibility for lost, stolen, delayed, damaged or misdirected entries or for any failure of the website during the promotional period, for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, access providers, computer equipment, software, failure of any entry to be received by the Sponsor on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to an entrant's or any other person's computer related to or resulting from playing or down loading any material in the promotion. The Sponsor reserves the right, in its sole discretion to cancel or suspend the entry form download portion of this Contest should a virus, bug or other cause beyond the reasonable control of the Sponsor corrupt the security or proper administration of the Contest. Any attempt to deliberately damage any web site or to undermine the legitimate operation of this promotion is a violation of criminal and civil laws, and should such an attempt be made, the Sponsor reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution. Entries are subject to verification and will be declared invalid if they are obtained through fraudulent means or through an abuse of the Cineplex Customer Satisfaction Survey Contest or in any way tampered with, forged, mutilated, illegible, incomplete or mechanically reproduced will, at the sole discretion of the Sponsor, be disqualified.
The Sponsor may cancel, suspend or modify this Contest or any portion hereof at any time or for any reason without further notice if any factor interferes with the proper conduct of the Contest, including, but not limited to, a virus, bug or any other cause of any nature beyond the reasonable control of the Sponsor corrupts the security or proper administration of the Contest, subject to the approval of the Régie des alcools, des courses et des jeux (“Regie”) in Quebec.
Any personal information you provide by entering this Contest will be used only to administer this Contest, and for no other reason and at all times will be collected, used, stored and destroyed in strict accordance with Sponsor’s and SMG’s privacy policies and all applicable privacy legislation. By entering this Contest you consent to (i) SMG providing the Sponsor with such information as is necessary to permit the Sponsor to contact you should you be selected as a potential Prize winner; and (ii) the Sponsor contacting you should you be selected as a potential Prize winner. The responses to the survey questions that you provide will be used by the Sponsor and SMG in an aggregated manner only and will not be linked to your personal information. For further information on the privacy policies of Cineplex and SMG, please visit www.cineplex.com and www.smg.com.
No Liability: None of the Related Parties, or their respective parent, subsidiary or affiliated entities, or each party’s officers, directors or employees (collectively, the “Released Parties”) shall be responsible in any way for the use of, or bear any liability whatsoever in any way attributable to, the Prizes awarded in this Contest or the events forming part of this Contest. By participating or accepting a Prize, all entrants release and hold harmless the Released Parties from any and all liability or any injuries, loss or damage of any kind arising from or relating to participation in this Contest or acceptance, use, misuse or non-use of the Prize or parts thereof, and from liability to any other persons relating to or resulting from entering this Contest.
Governing Law: All issues and questions concerning the construction, validity, interpretation and enforceability of the Contest or the Contest Rules or the rights and obligations as between the entrants and Sponsor in connection with the Contest shall be: (a) governed in accordance with the laws of the Province of Ontario, Canada, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other jurisdiction's laws; and (b) resolved individually without resort to any form of class action. All parties hereby attorn to the jurisdiction of the courts of that Province, sitting in the City of Toronto, Ontario, in respect of the determination of any matter or dispute arising under or in respect of the Contest or the Contest Rules and agree that any such determination shall be brought solely and exclusively before such courts in the Province of Ontario. For Quebec resident’s only: Residents of the province of Quebec may submit any litigation respecting the conduct of this publicity contest to the Régie for a ruling. Any litigation respecting the awarding of a prize may be submitted to the board only for the purpose of helping the parties reach a settlement.
Language Discrepancy: In the event of any discrepancy or inconsistency between the English language version and the French language version of the Contest Rules, or of any contest materials or Declaration and Release Forms, the English version shall prevail, govern and control. In the event there is a discrepancy or inconsistency between disclosures or other statements contained in any Contest materials or prize claim documents, product packaging or advertising or other publicity or materials or communications concerning or related to the Contest and the provisions contained in these Contest Rules, the provisions in these Contest Rules shall prevail, govern and control.